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Can you make a Topper out of a font or shape that isn't shown on your website?
Yes! If you supply us the font file, I can make your Topper using that font, free of charge. I can also make customized changes to any font like adding curls and loops, making the letter more bold, decreasing the width of letter, etc.
For themed events, I can also suggest and create shapes to be used for your cake topper instead of a monogram. Hearts for Valentines Day, snowflakes for winter wonderland, the list is endless!
How far in advance do I need to order my cake topper?
Normally, because each cake topper is custom manufactured and hand assembled, it will take somewhere between 10 days-2 weeks from the time your order is placed to when your topper is received. If 2 weeks is past your date, I do accept rush orders and will make every effort to meet your deadline.
Do you accept rush orders?
While most of the time it takes about 2 weeks between when you order and when you can expect your topper, in extreme cases I can have it ready within a 5-7 days.
I'll always do whatever I can to try to make it happen. Please contact me my email or phone to discuss this,and see if it is possible.
When should I order my Topper?
Purchasing your cake topper is one of the things that you can accomplish early on in your wedding planning. One more thing to cross off your list! I encourage you to order as soon as you have your color scheme decided on. Keep in mind it can take up to 2 weeks to receive your topper.
Can i make changes after I order?
Font and height changes are not possible as I custom make them soon after your order is placed so that I can begin work as soon as possible and meet my delivery commitment to you. Color changes, however, are usually possible within 3-7 days of your order and I'm always happy to offer my suggestions. Email me to find out if I can still work with yours.
Do you accept payment by means other than PayPal?
Although I have not experienced any "foul play" with PayPal, I understand if you are uncomfortable sending payment over the Internet. i can accept payment by postal order or building socity cheque ,nut i can no start work on your topper until payment is received . Payment by personal cheque is also accepted but work cannot start until the personal cheque has cleared, which is likely to delay delivery for 7 days.
Do you ship outside the UK ?
We ship anywhere! Although I live in the Uk , I'm happy to offer my product internationally.
Shipping charges will be automatically adjusted when placing your order.
Please note that there may be import fees in your country (for example VAT in the UK) that you may be responsible for.
What size Topper should I order?
Although each wedding cake is unique in its appearance, the sizes of wedding cake tiers are pretty standard. The size of the top tier is what should influence your decision in selecting the proper cake topper height. The top cake tier is usually 4 or 6 inches with the majority being 6 inches. A 5 inch cake topper is usually the perfect proportion, especially if you select a curly/italicized font. Regardless of the height you pick, I see to it that the width of the letter does not go over the edges of your cake by more than an inch and will make any custom changes necessary to ensure that. If you want to really draw attention to your Topper, go with a 6 inch but if you want to play it safe, a 5 inch should do the trick! 4 inch Toppers should be reserved for 4" tiers.
Im unsure of the font to choose can i see how it will look before deciding?
For those unsure about fonts, a proof can be sent on a pdf via email .If this is needed please email me your request with letters needed and size of your cake . Once you have received this email ,your pdf can be printed.the letters will be to size ,so you can cut them out and play around with your design.
Do the letters come as one solid piece or separate?
Unless otherwise specified, each letter is its own piece so that it can be placed appropriately on a wider range of cake styles and sizes. They can be placed all in a line with no overlap (if the cake is large enough) or overlapping to create depth on top of the cake. Some brides prefer a solid look however, and on request I a joined topper where all letters are cut from the same piece of acrylic. Crystal placement is then used to distiguish the individual letters. This works best with contrasting colors being used on the different letters.
How is the topper held on the cake?
Each letter has a 2.5" spike As these are fragile please pierce a hole were the topperis to be placed on youe wedding cake prior to insertion of the topper . . If needed, the stakes can be made longer or shorter to accomodate unusual mounting, please let me know if this is the case with your order.
If you feel your question is not answered please send me an email with your query.
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